Extended Stay America - Knoxville - West Hills35.92436, -84.04494
Located in a recreational area of Knoxville, the 2-star Extended Stay America - Knoxville - West Hills offers an outdoor swimming pool, a picnic area and a tennis court. Extended Stay America - Knoxville - West Hills welcomes guests to its non-smoking rooms since 1990.
Guests can easily get to Knoxville Convention Center, which is approximately 12 km away. There are restaurants, golf courses and a stadium in the area.
The property is close to a mall and shops.
A 20-minute drive will take guests to Mc Ghee Tyson airport.
The hotel offers 72 rooms. They are fitted with free Wi-Fi, satellite TV, a safe, a work area and IDD telephone. They also have a microwave, a toaster and a cooktop available for self-catering.
Eat & Drink
Guests can start their day with continental breakfast served at the bar. Chez Guevara Restaurant and Hooters offer an assortment of dishes within 250 meters of the property.
Such facilities as free self-parking, a vending machine and a lift are available on-site.
Extended Stay America - Knoxville - West Hills provides cots and a play area for children.
Wireless internet is available in the entire hotel for free.
Private parking is possible on site for free.
Number of rooms: 72.
On-site car park
Late check-in/ -out
Bar/ Lounge area
Coffee/Tea in lobby
Outdoor swimming pool
Indoor swimming pool
Sports & Fitness
- Exercise gym
- Water sports
- Tennis court
- Wake up service
- Shops/Commercial services
- Paid porterage
- Continental breakfast
- Bar/ Lounge area
- Coffee/Tea in lobby
- Business centre
- Meeting/ Banquet facilities
- Children's play area
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Sun terrace
- BBQ facilities
- Spa centre
- In-room air conditioning
- Free in-room safe
- Tea and coffee facilities
- Ironing facilities
- Bath/ Shower
- Hair dryer
- Free toiletries
- Cookware/ Kitchen utensils
- Flat-screen TV
- Internet television
- Paid films
- Carpeted floor
Rooms and availability
305 sq. feet
1 King-size bed
In the Room
305 sq. feet
1 King-size bed
In the Room
- City landmarks
Rating by category:
The air conditioner in the room did not work at all, and the place smelled terrible.
The cleanliness and location.
No breakfast just a grab n go. I loaded the car and went to get a coffee and it was locked up at 7am. Had to go to gas station for coffee.
had a recliner and kitchen
no elevator, poor breakfast
Holes in the walls. Even a Red Roof Inn is nicer.
No ice machine, ice bucket or glasses. No continental breakfast, very limited vending
Friendly staff, great location,clean property and comfortable beds
Staff was great and very helpful and Casey was very lady like,
Very inexpensive. In-place laundromat, comfy bed. I'm a foot traveller, so bus stop nearby and Walgreens in walking reach are a location plus for me. Very quiet in the room (no noise whatsoever). Really cool kitchen with lots of things you can ask for and a microwave already in place (without asking), big fridge, kitchen exhaust hood in order. Openable windows. Heating. The staff was very friendly and helped me to print some stuff like airline tickets. Very good Wi-Fi (no slowdowns or something).
Slow check-in (many questions asked, most of them already known to the hotel, like mobile phone number or address). Vending/laundry machines in place didn't accept cards (only coins or 1$ bills). The vending machine selling laundry detergent wasn't working (had to buy it elsewhere). Some old stains here and there on the curtains, chair etc. (personally I didn't care, they weren't sticky or something, probably just couldn't be washed away). Sometimes cooking smells (mostly near the door, never near the bed), but since I cooked too, it's only fair. No safe in the room. Window mesh was smaller than the window (leaving a small gap), so good that I visited in November when there are no mosquitoes.
Location close to interstate access. Bed linens clean
Room wasn't clean especially carpets and kitchen. Carpet felt sticky. Overpriced for what I paid. Office closed so no one on staff after hours.
Very convenient and excellent value for the money
The main door in the lobby was locked from the inside and could not be opened for our VERY EARLY and necessary departure. We had to leave via a side fire escape door. I can appreciate the necessity of the door being locked from the outside for security but not the inside.
No toiletries. No maid service so bed not made and no fresh towels
I did not like the set up of the room. All the furniture was old. When I checked the bed, there was glass and hair in it. This confirmed to me that the sheets were not changed. Also, the house keepers never brought new towels. We had to ask for them. They also don't have ice machines. You have to make ice with the tray in the freezer.
The staff was friendly and courteous. The bed and pillows were very comfortable.
Wallpaper in the bathroom was discolored and peeling. The walls were paper thin. And the kitchen cabinets had sticky goo on doors.