Extended Stay America - Knoxville - West Hills

1700 Winston Rd, Knoxville, TN, United States, 37919show map
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2Guests1room
Highlights
8
FabulousBased on  14 reviews
Overview

Located in a recreational area of Knoxville, the 2-star Extended Stay America - Knoxville - West Hills offers an outdoor swimming pool, a picnic area and a tennis court. Extended Stay America - Knoxville - West Hills welcomes guests to its non-smoking rooms since 1990.

Guests can easily get to Knoxville Convention Center, which is approximately 12 km away. There are restaurants, golf courses and a stadium in the area.

The property is close to a mall and shops.

A 20-minute drive will take guests to Mc Ghee Tyson airport.

Rooms

The hotel offers 72 rooms. They are fitted with free Wi-Fi, satellite TV, a safe, a work area and IDD telephone. They also have a microwave, a toaster and a cooktop available for self-catering.

Eat & Drink

Guests can start their day with continental breakfast served at the bar. Chez Guevara Restaurant and Hooters offer an assortment of dishes within 250 meters of the property.

Services

Such facilities as free self-parking, a vending machine and a lift are available on-site.

Relax

Extended Stay America - Knoxville - West Hills provides cots and a play area for children.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   72.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Spa centre

Sports & Fitness

  • Exercise gym
  • Water sports
  • Tennis court

Services

  • Laundry
  • Wake up service
  • Shops/Commercial services
  • Paid porterage

Dining

  • Continental breakfast
  • Restaurant
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • Children's play area

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • BBQ facilities
  • Spa centre
  • Sauna

Room features

  • In-room air conditioning
  • Heating
  • Free in-room safe
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Kitchen
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Internet television
  • Paid films
  • Telephone
  • Radio

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
West Town MallWest Town Mall2000 ft
Laser QuestLaser Quest700 ft
Billiards WestBilliards West1700 ft
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Chez Guevara RestaurantChez Guevara Restaurant800 ft8025 Kingston Pike Ste A
Kaya Korean RestaurantKaya Korean Restaurant800 ft149 Montvue Rd
BarberitosBarberitos900 ft215 Brookview Centre Way, Suite 101
Red Lobster RestaurantRed Lobster Restaurant1200 ft8040 Kingston Pike
Bucket Head TavernBucket Head Tavern1100 ft8039 Ray Mears Blvd
+ More- Less
Celebration StationCelebration Station2.7 mi
Museum of Modern RubberMuseum of Modern Rubber1.8 mi
West Knoxville Recreation CommWest Knoxville Recreation Comm3700 ft
Tusculum College KnoxvilleTusculum College Knoxville2.2 mi
East Tennessee School-PrchngEast Tennessee School-Prchng4.9 mi
Lakeshore Mental Health InstLakeshore Mental Health Inst2.9 mi
Fort Sanders-Parkwest Med CtrFort Sanders-Parkwest Med Ctr3.0 mi
Peninsula HospitalPeninsula Hospital3.9 mi
Confederate Memorial HallConfederate Memorial Hall5.3 mi3148 Kingston Pike
University of TennesseeUniversity of Tennessee5.8 mi2704 Kingston Pike
Putt-Putt Golf & GamesPutt-Putt Golf & Games6.7 mi164 West End Avenue, Knoxville
Knoxville Museum of ArtKnoxville Museum of Art7.2 mi1050 Worlds Fair Park Dr
Knoxville Convention CenterKnoxville Convention Center7.3 mi701 Henley St
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Getting around
Airports
Mc Ghee Tyson (TYS)8.4 mi
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Reviews
7.8
FabulousBased on  14  reviews

Rating by category:

6.0
Rooms
8.0
Service
  • 5.0
    Guest rating

    The air conditioner in the room did not work at all, and the place smelled terrible.

  • 8.8
    Superb

    The cleanliness and location.

    No breakfast just a grab n go. I loaded the car and went to get a coffee and it was locked up at 7am. Had to go to gas station for coffee.

  • 5.4
    Guest rating

    had a recliner and kitchen

    no elevator, poor breakfast

  • 5.0
    Guest rating

    Holes in the walls. Even a Red Roof Inn is nicer.

  • 6.6
    Good

    No ice machine, ice bucket or glasses. No continental breakfast, very limited vending

  • 9.2
    Superb

    Friendly staff, great location,clean property and comfortable beds

  • 10.0
    Exceptional

    Staff was great and very helpful and Casey was very lady like,

    Loneliness.

  • 8.8
    Superb

    Very inexpensive. In-place laundromat, comfy bed. I'm a foot traveller, so bus stop nearby and Walgreens in walking reach are a location plus for me. Very quiet in the room (no noise whatsoever). Really cool kitchen with lots of things you can ask for and a microwave already in place (without asking), big fridge, kitchen exhaust hood in order. Openable windows. Heating. The staff was very friendly and helped me to print some stuff like airline tickets. Very good Wi-Fi (no slowdowns or something).

    Slow check-in (many questions asked, most of them already known to the hotel, like mobile phone number or address). Vending/laundry machines in place didn't accept cards (only coins or 1$ bills). The vending machine selling laundry detergent wasn't working (had to buy it elsewhere). Some old stains here and there on the curtains, chair etc. (personally I didn't care, they weren't sticky or something, probably just couldn't be washed away). Sometimes cooking smells (mostly near the door, never near the bed), but since I cooked too, it's only fair. No safe in the room. Window mesh was smaller than the window (leaving a small gap), so good that I visited in November when there are no mosquitoes.

  • 4.2
    Guest rating

    Location close to interstate access. Bed linens clean

    Room wasn't clean especially carpets and kitchen. Carpet felt sticky. Overpriced for what I paid. Office closed so no one on staff after hours.

  • 8.2
    Fabulous

    Very convenient and excellent value for the money

    The main door in the lobby was locked from the inside and could not be opened for our VERY EARLY and necessary departure. We had to leave via a side fire escape door. I can appreciate the necessity of the door being locked from the outside for security but not the inside.

  • 7.0
    Very good

    No toiletries. No maid service so bed not made and no fresh towels

  • 3.8
    Guest rating

    I did not like the set up of the room. All the furniture was old. When I checked the bed, there was glass and hair in it. This confirmed to me that the sheets were not changed. Also, the house keepers never brought new towels. We had to ask for them. They also don't have ice machines. You have to make ice with the tray in the freezer.

  • 6.2
    Good

    The staff was friendly and courteous. The bed and pillows were very comfortable.

    Wallpaper in the bathroom was discolored and peeling. The walls were paper thin. And the kitchen cabinets had sticky goo on doors.

  • 8.0
    Fabulous

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Highlights
8
FabulousBased on  14 reviews
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Mc Ghee Tyson (TYS)8.4 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room